pak07 Privacy Policy

1.Who We Are — Data Controller

pak07 ("the Platform", "we", "us", "our") operates the online casino and sports betting platform available at pak07.net, serving English-speaking Pakistani users. pak07 acts as the data controller in respect of personal data collected from Members and visitors as described in this Privacy Policy.

For all privacy and data-related enquiries, Members may contact pak07's support team at [email protected] (plain text — not a link). pak07's support team operates 24 hours a day, 7 days a week, in English.

2.Personal Data We Collect

pak07 collects the following categories of personal data from Members and, in some cases, from visitors who interact with the Platform without registering:

• Identity Data: Full legal name, date of birth, gender, nationality, and CNIC or passport number and expiry date collected during registration and KYC verification.
• Contact Data: Email address, Pakistani mobile number, and city of residence (e.g., Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar) as provided during registration.
• Account Data: Username, hashed password, account creation date, account status, and preferences set within account settings.
• Transaction Data: Deposit amounts, deposit dates, payment method identifiers (e.g., JazzCash mobile number, last 4 digits of card), withdrawal requests and processing status, bonus credits and wagering history.
• Gaming Activity Data: Game sessions, wagers placed, stakes, winnings, losses, sports markets accessed (including PSL and cricket betting markets), live casino sessions, and slot game history.
• Technical Data: IP address, device type, operating system, browser type and version, session duration, pages visited, and referring URL. This data is collected automatically via server logs and analytics tools.
• Communications Data: Records of support interactions, including emails, chat logs, and complaint submissions.
• KYC Document Data: Images or scans of CNIC (front and back) or passport, and where requested, proof of payment method and source of funds documentation.

3.How We Use Your Personal Data

pak07 uses the personal data described in Section 2 for the following purposes:

• To create, verify, and maintain your pak07 Account, including processing your registration and KYC;
• To process deposits and withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, USDT TRC20, Skrill, and Neteller;
• To provide access to cricket betting, PSL markets, live dealer casino, slots, and all other pak07 gaming products;
• To enforce the pak07 Terms & Conditions, including the 18+ age restriction and one-account-per-person rule;
• To detect and prevent fraud, money laundering, bonus abuse, and other prohibited conduct;
• To comply with applicable anti-money laundering (AML), know-your-customer (KYC), and responsible gaming obligations;
• To apply and manage Responsible Gaming Tools including deposit limits, session controls, cooling-off periods, and self-exclusion;
• To communicate with you about your Account, including security alerts, deposit confirmations, and withdrawal notifications;
• To send promotional communications (PSL odds updates, bonus offers, new game notifications) where you have not opted out;
• To improve the Platform through analysis of aggregated and anonymised usage data;
• To resolve disputes and respond to customer support enquiries.

4.Legal Basis for Processing

pak07 processes your personal data on the following legal bases:

• Performance of a Contract: Processing necessary to operate your pak07 Account, process transactions, and provide gaming services constitutes performance of the agreement between you and pak07 under the Terms & Conditions.
• Legal Obligation: Processing required to comply with KYC, AML, age verification (18+), and responsible gaming obligations.
• Legitimate Interests: Processing for fraud prevention, security monitoring, analytics, and platform improvement where such processing does not override your fundamental privacy interests.
• Consent: Processing for promotional communications, which requires your consent and from which you may withdraw at any time.

5.Data Sharing with Third Parties

pak07 may share your personal data with the following categories of third parties:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, and cryptocurrency/e-wallet processors receive transaction data necessary to process deposits and withdrawals. These processors are subject to their own privacy policies and data security standards.
• KYC Verification Providers: Identity verification service providers who assist pak07 in verifying CNIC and passport data. These providers are contractually bound to use the data solely for verification purposes.
• Game Content Providers: Certified game studios (including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Play'n GO, and Spribe) receive limited technical session data necessary to deliver game content. These providers do not receive your identity or payment data from pak07.
• Analytics Providers: Anonymised and aggregated usage data may be shared with analytics service providers to improve Platform performance. No personally identifiable data is included in analytics sharing.
• Legal and Regulatory Authorities: pak07 may disclose personal data to law enforcement, financial intelligence units, or other regulatory authorities where required by applicable law, court order, or where pak07 has a good-faith belief that disclosure is necessary to prevent serious harm or criminal activity.

All third parties with whom pak07 shares personal data are subject to contractual data protection obligations consistent with this Privacy Policy.

6.KYC & Identity Document Data

CNIC or passport images and associated identity data collected during KYC are stored in encrypted form on access-controlled servers. Access to KYC documents within pak07 is restricted to a limited number of authorised personnel with a specific operational need to review such data — primarily compliance and fraud prevention staff.

KYC data is retained for the duration of your pak07 Account and for the legally required retention period following Account closure. The specific retention period may vary based on applicable AML regulations and any regulatory investigations that may be in progress at the time of Account closure.

pak07 will not use your CNIC or passport image for any purpose other than identity verification and fraud prevention. KYC document images are never shared with game providers, marketing partners, or any third party outside those described in Section 5.

7.Payment Data

pak07 does not store full payment card numbers, JazzCash mobile PINs, Easypaisa account credentials, or complete bank account details on its own servers. Payment transactions are processed by certified payment processors who handle sensitive financial credentials directly.

pak07 retains transaction records — including deposit amounts, dates, payment method type, and partial identifiers (e.g., the last 4 digits of a card or a JazzCash account's area code) — for the purpose of Account management, withdrawal processing, dispute resolution, and AML compliance. These transaction records are retained for the legally required period.

8.Cookies & Tracking Technologies

pak07 uses cookies and similar tracking technologies on the Platform. Cookies are small data files stored in your browser. pak07 uses the following categories of cookies:

• Essential Cookies: Required for the Platform to function — including session authentication, security tokens, and load balancing. These cannot be disabled without impacting your ability to log in and use pak07.
• Functionality Cookies: Store your preferences (e.g., language settings, game category preferences) to improve your experience on return visits.
• Analytics Cookies: Collect anonymised data about how Members use the Platform — pages visited, session duration, click patterns — to help pak07 identify and resolve usability issues and improve product features. No personally identifiable data is transmitted via analytics cookies.

You can manage cookie preferences via your browser settings. Disabling non-essential cookies will not affect your ability to place bets, deposit, or use core pak07 features, but may affect the accuracy of saved preferences.

9.Data Retention

pak07 retains personal data for as long as your Account remains active and for a defined period following Account closure. Retention periods are determined by the following factors:

• Transaction and financial records: retained for a minimum of 5 years following the last transaction, consistent with standard AML record-keeping requirements;
• KYC identity documents: retained for the duration of Account activity plus a minimum of 5 years post-closure;
• Gaming activity records: retained for the duration of Account activity plus 2 years post-closure;
• Communication records (support emails, chat logs): retained for 3 years from the date of each communication;
• Technical data (IP logs, session logs): retained for up to 12 months on a rolling basis.

Upon expiry of the applicable retention period, pak07 will securely delete or anonymise personal data. Where deletion is technically impractical (e.g., data held in encrypted backups), data will be isolated and not further processed until deletion is feasible.

10.Data Security

pak07 implements technical and organisational security measures appropriate to the risk profile of the personal data it processes. These measures include:

• SSL/TLS encryption for all data in transit between the user's browser and pak07 servers;
• Encryption at rest for sensitive data including KYC documents and hashed passwords;
• Role-based access controls limiting staff access to personal data to only what is operationally necessary;
• Regular security assessments and penetration testing of the Platform;
• Two-factor authentication requirements for staff accessing sensitive internal systems;
• Incident response procedures for the detection, containment, and notification of data security incidents.

Notwithstanding these measures, no online platform can guarantee absolute data security. In the event of a data breach affecting Member personal data, pak07 will notify affected Members without undue delay consistent with applicable notification obligations.

11.Your Data Rights

As a pak07 Member, you have the following rights in respect of your personal data:

• Right of Access: You may request a copy of the personal data pak07 holds about you. pak07 will respond to such requests within 30 calendar days.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data. Minor corrections (e.g., email address or phone number) can be made directly in Account settings. Corrections to identity data require KYC re-verification.
• Right of Erasure: You may request deletion of your personal data, subject to pak07's legal retention obligations. Data necessary for AML compliance, ongoing regulatory investigations, or unresolved disputes cannot be deleted until applicable obligations are satisfied.
• Right to Restrict Processing: You may request that pak07 restrict processing of your data in certain circumstances, including where you contest the accuracy of the data or where you have objected to processing pending review.
• Right to Data Portability: You may request a machine-readable copy of your personal data for transfer to another service provider where technically feasible.
• Right to Withdraw Consent: Where pak07 processes your data on the basis of consent (e.g., promotional communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact pak07's support team at [email protected] (plain text — not a link). Identity verification may be required before your request is processed to protect against unauthorised access to another person's data.

12.Children & Minors — 18+ Only

If you believe a minor has registered at pak07 using your details or a false identity, please contact pak07 support immediately at [email protected]. pak07 will investigate and take immediate action to close any identified underage account.

13.Responsible Gaming Data

Data generated through a Member's use of Responsible Gaming Tools — including deposit limit settings, self-exclusion status, cooling-off periods, and session time records — is treated with the highest level of confidentiality within pak07. This data is used exclusively to:

• Enforce limits, exclusions, and restrictions that the Member has voluntarily applied;
• Identify patterns of gaming behaviour consistent with responsible gaming risk factors, enabling pak07 to proactively offer support;
• Comply with responsible gaming regulatory obligations.

Responsible gaming data is never used for marketing profiling or shared with third parties for commercial purposes. Self-exclusion status is retained permanently after Account closure to prevent re-registration by self-excluded individuals, consistent with responsible gaming best practice.

14.Changes to This Privacy Policy

pak07 reserves the right to update this Privacy Policy at any time. Where changes are material — affecting how pak07 uses your data or your rights in respect of that data — pak07 will notify registered Members via their registered email address or via a prominent notice on the Platform prior to the changes taking effect.

Continued use of the pak07 Platform following the effective date of any revised Privacy Policy constitutes your acceptance of the updated terms. The "Last Updated" date at the top of this Policy will be revised to reflect any changes. We recommend that Members review this Policy periodically.

15.Contact Us — Privacy Enquiries

For all privacy and data protection enquiries — including requests to exercise your data rights, questions about this Policy, or concerns about how pak07 has handled your personal data — please contact:

This Privacy Policy was last updated June 2026 and supersedes all prior versions. © 2026 pak07. All rights reserved.